Assured Comfort Heating, Air, Plumbing

Assured Comfort receives consistently strong marks for professionalism and technician demeanor, with dozens of reviews praising individual techs by name for punctuality, communication, and courtesy. However, pricing is a serious and recurring concern — multiple detailed negative reviews across many years describe significant parts markups (e.g., $400 for a $38 part, $221 for a $50 capacitor, $30... Read more

Assured Comfort receives consistently strong marks for professionalism and technician demeanor, with dozens of reviews praising individual techs by name for punctuality, communication, and courtesy. However, pricing is a serious and recurring concern — multiple detailed negative reviews across many years describe significant parts markups (e.g., $400 for a $38 part, $221 for a $50 capacitor, $300 for a $25 part), hidden charges, and refusal to provide itemized invoices, dragging the pricing score down substantially. Project completion is mixed: most routine maintenance visits are completed satisfactorily, but several reviews describe incomplete work, warranty disputes, botched installations requiring multiple callbacks, and at least one case of abandoned or improperly finished plumbing work. Experience scores moderately well overall given the volume of positive technical feedback, but is tempered by credible accounts of misdiagnosis and unnecessary upselling of replacement units when cheaper repairs were sufficient. Read less