Allgood Plumbing, Electric, Heating & Cooling

Allgood Plumbing, Electric, Heating & Cooling presents a deeply polarized review profile: a significant portion of positive reviews praise individual technicians by name for professionalism, punctuality, and knowledge, while an equally large and detailed body of negative reviews documents systemic failures across all four dimensions. The pricing dimension is the weakest performer, with dozens of e... Read more

Allgood Plumbing, Electric, Heating & Cooling presents a deeply polarized review profile: a significant portion of positive reviews praise individual technicians by name for professionalism, punctuality, and knowledge, while an equally large and detailed body of negative reviews documents systemic failures across all four dimensions. The pricing dimension is the weakest performer, with dozens of explicit complaints about extreme markups on parts (capacitors, valves, disposals), bait-and-switch quoting, and labor charges that reviewers consistently found to be two to ten times competitor rates. Project completion is severely damaged by a pervasive pattern of no-shows, repeated missed appointments without notification, abandoned warranty work, faulty installations that failed city inspections or caused flooding, and refusal to honor stated warranties. Professionalism scores moderately due to a genuine split: many individual technicians are described as courteous and knowledgeable, but management responsiveness, customer service callbacks, and dispatcher reliability are repeatedly described as nonexistent or deceptive. Experience scores in the middle range because while some technicians demonstrate clear skill, multiple reviews document misdiagnoses, incorrect installations, use of banned materials, and work that required correction by competing companies. Read less