Aaron Services: Plumbing, Heating, Cooling

Aaron Services scores well on professionalism, experience, and project completion, with the vast majority of reviewers praising technicians by name for punctuality, friendliness, clear communication, and thorough workmanship across plumbing, HVAC, and related services. Project completion is strong overall, with most jobs described as finished same-day or next-day, though a meaningful cluster of ne... Read more

Aaron Services scores well on professionalism, experience, and project completion, with the vast majority of reviewers praising technicians by name for punctuality, friendliness, clear communication, and thorough workmanship across plumbing, HVAC, and related services. Project completion is strong overall, with most jobs described as finished same-day or next-day, though a meaningful cluster of negative reviews documents two confirmed no-call/no-show incidents, one abandoned quote follow-up, one out-of-service-area cancellation after the appointment window, and at least one case of a misdiagnosis requiring a return visit — these drag the completion score down from what would otherwise be a higher mark. Pricing is the weakest dimension and the most consistently flagged concern: multiple reviewers across a wide date range cite charges they considered excessive (a $250 capacitor worth $14 on Amazon, a $900 tankless flush later refunded after a neighbor paid $350 for the same job, a $715 estimate for a minor faucet cartridge replacement, and a $600 quote for an $8 DIY repair), and while the company has occasionally corrected overcharges when challenged, the pattern is persistent enough to warrant a materially reduced pricing score. Two blank reviews with no text were excluded from scoring. The score reflects a company with genuinely skilled and personable technicians but a recurring and documented pricing transparency problem and isolated but serious reliability failures. Read less