525 Plumbing Services

525 Plumbing has a strong overall reputation built on consistent praise for technical skill, thoroughness, and fair pricing across many reviews. Professionalism scores are pulled down meaningfully by two explicit negative experiences: one reviewer describing an employee named Carl as rude and unprofessional in 2024, and another citing dismissive attitude and poor communication around scheduling. P... Read more

525 Plumbing has a strong overall reputation built on consistent praise for technical skill, thoroughness, and fair pricing across many reviews. Professionalism scores are pulled down meaningfully by two explicit negative experiences: one reviewer describing an employee named Carl as rude and unprofessional in 2024, and another citing dismissive attitude and poor communication around scheduling. Project completion is similarly mixed — the majority of reviewers report jobs finished well, but one reviewer documented a leaking faucet that failed within 9 months and a scheduling reschedule that suggested smaller jobs were deprioritized. Pricing is a genuine strength, with multiple reviewers independently citing savings compared to competitor quotes and describing rates as reasonable. Experience is the highest-confidence positive dimension, with numerous reviewers specifically calling out diagnostic skill, problem-solving ability, and technical knowledge across complex jobs including gas lines, sewer issues, and water systems. Read less