Vivid Service Group, LLC - McDonough

Vivid Service Group demonstrates severe deficiencies across all measured dimensions. Project completion is the most critical failure point, with 7 reviews documenting abandoned work, no-shows, missed callbacks, and incomplete remediation over extended periods (3+ months delays). Professionalism scores poorly due to poor communication, lack of oversight, dismissive attitudes toward customer concern... Read more

Vivid Service Group demonstrates severe deficiencies across all measured dimensions. Project completion is the most critical failure point, with 7 reviews documenting abandoned work, no-shows, missed callbacks, and incomplete remediation over extended periods (3+ months delays). Professionalism scores poorly due to poor communication, lack of oversight, dismissive attitudes toward customer concerns, and failure to stand behind work. Pricing appears inflated relative to value delivered, with quotes described as 'outlandish' for minimal consultation. While initial sales interactions and technical knowledge show some competence, actual execution quality is consistently poor, with shoddy craftsmanship, material mismatches, and inadequate site management documented across multiple projects. Read less