Rice Plumbing

Rice Plumbing earns strong praise from a large portion of reviewers for friendliness, responsiveness, and technical competence, with multiple named technicians (James, Jeff, Kirby, Tommy, Jonathan) receiving specific commendations. However, a recurring and credible pattern of no-shows, failure to follow through on estimates, and extended periods of no communication after initial visits meaningfull... Read more

Rice Plumbing earns strong praise from a large portion of reviewers for friendliness, responsiveness, and technical competence, with multiple named technicians (James, Jeff, Kirby, Tommy, Jonathan) receiving specific commendations. However, a recurring and credible pattern of no-shows, failure to follow through on estimates, and extended periods of no communication after initial visits meaningfully drags down both professionalism and project completion scores. Pricing is generally described as fair or reasonable by most reviewers, but one detailed account describes a surprise bill significantly higher than expected due to undisclosed on-the-clock travel time, and a separate review alleges misleading quotes to discourage a repair. Experience scores are bolstered by multiple accounts of skilled diagnostics and quality workmanship, but are tempered by one detailed and credible account of a technician providing false technical information and performing substandard work. The overall picture is a business with genuine strengths but inconsistent execution across its team. Read less