Midwid Maintenance Repairs

The review corpus for MidWid Maintenance/Repair is deeply divided, with a cluster of positive reviews from 2015–2020 offset by a substantial and detailed body of negative reviews spanning 2017–2023. The negative reviews are highly specific and credible, describing repeated patterns of misdiagnosis, overcharging for parts (one reviewer documented a 7,857% markup on a bracket), incomplete repair... Read more

The review corpus for MidWid Maintenance/Repair is deeply divided, with a cluster of positive reviews from 2015–2020 offset by a substantial and detailed body of negative reviews spanning 2017–2023. The negative reviews are highly specific and credible, describing repeated patterns of misdiagnosis, overcharging for parts (one reviewer documented a 7,857% markup on a bracket), incomplete repairs, refusal to issue refunds, and aggressive or profane responses from the owner when challenged. Project completion is the most damaged dimension, with multiple reviewers explicitly stating that repairs were left unfinished, appliances were destroyed, or the contractor stopped responding entirely. Professionalism scores are dragged down severely by multiple accounts of the owner yelling at customers, using profanities, missing appointments without notice, and sending hostile text messages. Pricing is flagged as a serious concern due to documented extreme part markups and charges for mistakes the contractor himself made. Experience scores reflect a consistent pattern across negative reviews of misdiagnosis, use of wrong or cheap third-party parts, and work that had to be corrected by other technicians — often within minutes of arrival. Read less