Crossroads Property Services

Both available reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism scores are near the floor due to chronic no-shows, missed appointment windows of five or more hours, unreturned voicemails and emails, and a pattern of poor internal communication. Project completion is similarly devastated — one reviewer describes a repair that failed wit... Read more

Both available reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism scores are near the floor due to chronic no-shows, missed appointment windows of five or more hours, unreturned voicemails and emails, and a pattern of poor internal communication. Project completion is similarly devastated — one reviewer describes a repair that failed within weeks and was never properly followed up on, while the other describes being stood up entirely after confirming an appointment. The one pricing-relevant review raises concerns about charging $191 for a repair on an aging appliance that failed almost immediately, suggesting poor value. The single experience-relevant data point — a bearing kit replacement that required replacement again within months — indicates substandard workmanship. A partial resolution was noted in one review (refund issued), which slightly tempers the experience score but does not meaningfully change the overall picture. Read less