J & Cooling

J & Cooling demonstrates strong professionalism and technical expertise, with most customers praising punctuality, communication, fair pricing, and honest diagnostics. However, project completion is significantly dragged down by multiple severe failures: customers report abandoned work, no-shows, extended delays on parts and installations, refund avoidance, and safety issues (CO2 leakage). While t... Read more

J & Cooling demonstrates strong professionalism and technical expertise, with most customers praising punctuality, communication, fair pricing, and honest diagnostics. However, project completion is significantly dragged down by multiple severe failures: customers report abandoned work, no-shows, extended delays on parts and installations, refund avoidance, and safety issues (CO2 leakage). While the majority of reviews are highly positive (5-star), the negative reviews describe systemic problems with follow-through, scheduling reliability, and accountability—particularly on larger jobs and rental properties. The company excels at initial diagnosis and small repairs but struggles with complex projects and customer commitment. Read less