Another Plumbing

Both reviews are strongly negative and paint a consistent picture of serious problems across multiple dimensions. Professionalism is severely damaged by an owner described as condescending with no customer relations skills, and a plumber who acted in bad faith by disassembling a faucet without having the necessary parts. Pricing concerns are explicit in both reviews — one customer was double-bil... Read more

Both reviews are strongly negative and paint a consistent picture of serious problems across multiple dimensions. Professionalism is severely damaged by an owner described as condescending with no customer relations skills, and a plumber who acted in bad faith by disassembling a faucet without having the necessary parts. Pricing concerns are explicit in both reviews — one customer was double-billed for a single service call, and the other was denied a free estimate and faced an unexpected additional visit charge. Project completion is also poor, as the faucet job was left incomplete and the plumber attempted to leverage the situation for extra billing. While the sample size is only two reviews, the consistency and specificity of the complaints across both lend them credibility. Read less