Advanced Plumbing Technology

The field crews across all three reviews were consistently praised for their skill, honesty, and work quality, driving a reasonably strong experience score. However, professionalism is significantly dragged down by the first review, which details threatening communications, failure to provide a basic itemized receipt, and antagonistic behavior from office/management staff. Project completion is mi... Read more

The field crews across all three reviews were consistently praised for their skill, honesty, and work quality, driving a reasonably strong experience score. However, professionalism is significantly dragged down by the first review, which details threatening communications, failure to provide a basic itemized receipt, and antagonistic behavior from office/management staff. Project completion is mixed: two reviews describe jobs finished on time or early, but the first review documents a 3-month delay versus a 45-day verbal promise, premature invoicing before final inspection, and repeated administrative failures. Pricing received limited positive mentions — one reviewer noted a $3,900 credit was applied, and another implied fair value — but transparency concerns in the first review temper this score. Overall, the company appears to have strong field crews but a problematic administrative and customer service operation. Read less