On Call Drain Cleaning

With only two reviews spanning nearly four years, meaningful scoring is extremely difficult. The 2020 review is strongly positive, praising prompt arrival, quick resolution, knowledge, and courtesy. However, the 2024 review raises serious concerns about transparency in pricing and billing practices, directly contradicting the contractor's advertised policies around service call fee waivers and fin... Read more

With only two reviews spanning nearly four years, meaningful scoring is extremely difficult. The 2020 review is strongly positive, praising prompt arrival, quick resolution, knowledge, and courtesy. However, the 2024 review raises serious concerns about transparency in pricing and billing practices, directly contradicting the contractor's advertised policies around service call fee waivers and final cost confirmation. The pricing dimension is particularly damaged by the 2024 complaint, which describes hidden or unexpected charges. Project completion is mixed — one job was resolved successfully, while the other left the customer feeling misled about scope and cost. Read less