Find Nearby Plumbers In West Palm Beach, Florida

Garfield Plumbing demonstrates strong performance across all measured dimensions. Professionalism is consistently praised with explicit mentions of punctuality, responsiveness, politeness, and customer service across five reviews. Project completion is reliable with multiple examples of jobs finished thoroughly and on time, including complex multi-task jobs completed within hours. Pricing is fair and transparent with four reviews explicitly noting affordability and good value. Technical expertise is evident through descriptions of skilled workmanship and problem-solving ability. All six reviews are recent (within past 6 years, with 4 from past 12 months) and provide specific, detailed examples rather than generic praise.

• All six reviews are 5-star ratings with no negative feedback, which is statistically unusual. However, each review contains specific, distinct details (different jobs, different names, different dates) that suggest authenticity rather than fabrication.
• One review dates to 2018 (over 6 years old); however, the four most recent reviews (2023-2024) maintain consistent quality descriptions, supporting reliability of the older review.
• Limited sample size (6 reviews) means scores, while high-confidence, represent a smaller evidence base than ideal for long-term contractor assessment.

This WW Score of 89.2 is highly reliable based on consistent, specific, and detailed positive feedback across multiple dimensions with adequate mention counts; however, the absence of any critical feedback and small sample size suggest this score should be validated with additional recent reviews before making major contracting decisions.

Custom Plumbing earns strong marks across all four dimensions, driven by an exceptionally large and consistent body of reviews praising punctuality, communication, and courteous technicians. Professionalism is the most frequently cited strength, with dozens of reviewers specifically calling out on-time arrivals, proactive communication, and polite, respectful staff. Project completion scores are high but tempered by three notable negative reviews: one describing a job that was not completed correctly (ongoing leak after a weekend call), one involving property damage (cabinet gash) that the owner refused to adequately address, and one involving a billing/collections dispute. Pricing is generally viewed favorably, with multiple reviewers noting fair hourly rates, transparency about costs, senior and military discounts, and at least two documented instances of the company proactively issuing refunds for overcharges — a rare and trust-building practice. Experience scores are strong, with many reviewers praising technicians by name and highlighting their technical knowledge and problem-solving ability, though the failed faucet repair noted in one 1-star review prevents a higher ceiling.

• DUPLICATE REVIEWS DETECTED: Two pairs of near-identical reviews appear to have been submitted twice — the 'Jace and Dillon hose bib' review (dated 2024-09-12 and 2024-08-22) and the 'Dylon remodel/washer-dryer' review (dated 2024-09-12 and 2024-08-20). These duplicates were counted only once each in dimension scoring.
• TWO BLANK/USELESS REVIEWS: One review contains only a rating with no text (2024-10-12), and one contains only 'unknown' (2015-12-03) and another 'unknown' (2014-06-09). These were excluded from dimension scoring.
• RECENCY NOTE: A significant portion of reviews (roughly 25-30%) are older than 3 years, with some dating back to 2006-2015. While the overall pattern is consistent, the most recent 12 months of reviews (2024-2025) remain strongly positive and are weighted more heavily in this score.
• NEGATIVE REVIEW PATTERN: Three 1-star reviews raise legitimate concerns — a job left with an ongoing leak after a $250/hour weekend charge, a cabinet damaged by a technician with the owner refusing accountability, and a billing/collections dispute that negatively impacted a senior citizen's credit. These are substantive complaints, not outliers, and reflect a pattern of post-service dispute handling that warrants caution.
• POTENTIAL MILD FAKE REVIEW SIGNAL: The overwhelming volume of 5-star reviews with very similar praise language ('on time,' 'professional,' 'knowledgeable,' 'highly recommend') is noted. However, the reviews contain sufficient specificity — named technicians, described job types, unique details — to suggest they are largely genuine. No score reduction applied, but consumers should be aware of the pattern.
• ONE REVIEW (2017) appears to reference a different geographic market (Albuquerque) and a company founded in 1959 by the reviewer's father, which does not match the Redding, CA context of other reviews. This review may have been posted to the wrong business profile and was excluded from scoring.

This WW Score is based on a large volume of reviews spanning many years and carries HIGH overall confidence, but consumers should weigh the three substantive 1-star complaints — particularly regarding post-job dispute resolution and owner responsiveness to problems — before making a hiring decision.

Plumbers Near Me earns strong marks across all four dimensions, driven by an exceptionally large and consistent body of reviews spanning 2018 to 2025. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, responsiveness, communication, and courteous behavior from technicians including Carlos, Jonathan, Bill, and Louis. Pricing scores well overall, with many reviewers explicitly noting fair, transparent, and competitive rates compared to other companies — though one 2-star review flagged a $483 labor charge as steep, and a 1-star review described a botched job that cost the customer an additional $575 to remediate. Project completion is solid but slightly tempered by two notable negative incidents: one case where a snake was left lodged in a main line and the contractor walked away, and another where a disposal was installed incorrectly and a promised reimbursement took over 80 days to materialize (ultimately resolved). Experience scores highly, with multiple reviewers describing technicians correctly diagnosing problems that other companies misidentified, demonstrating strong technical problem-solving ability across a wide range of plumbing tasks.

• 17 reviews have no date listed — these appear to be from a secondary platform (likely Thumbtack) and all reference 'Bill' as the technician. While individually plausible, the cluster of undated, uniformly 5-star reviews with similar praise patterns (responsive, professional, prompt) warrants mild caution. These were included in scoring but treated conservatively.
• 17 reviews contained no text at all — only a 5-star rating. These were excluded from dimension scoring as they provide no usable evidence per scoring rules.
• Three negative reviews (1-star: snake left in line; 1-star: disposal installed incorrectly with delayed reimbursement; 1-star: missed appointment window) represent meaningful quality-control failures and were factored into project completion and professionalism scores.
• One 3-star review is a follow-up to the disposal complaint, noting the refund was eventually issued — this partially mitigates but does not eliminate the concern about the original incident.
• The vast majority of dated reviews are within the past 12 months (2024–2025), which supports recency weighting and increases confidence in current service quality.
• No strong fake review pattern detected overall — reviews contain specific names, job types, and situational details. The undated 'Bill' cluster is the only mild concern.

This WW Score is based on a large, diverse, and predominantly recent review set with strong mention counts across all four dimensions, making it one of the more reliable assessments possible — tempered only slightly by three documented service failures and a cluster of undated secondary-platform reviews.

Dr. Rooter & Plumbing demonstrates strong performance across all four dimensions with consistently high marks for professionalism, pricing, project completion, and technical expertise. The company excels in responsiveness and punctuality, with numerous reviews highlighting same-day or rapid service. Pricing is a notable strength, with customers frequently praising competitive rates compared to competitors. Project completion is reliable, with most jobs finished as promised and callbacks honored. Technical skill and problem-solving ability are evident across water heater replacements, drain cleaning, and complex repairs. However, three negative reviews (two 1-star ratings and one older 1-star) document serious failures: no-shows despite confirmed appointments, incomplete work requiring external correction, and poor follow-up on a major septic project. These outliers prevent a higher score despite the overwhelming positive feedback.

• Three significant negative reviews (2024-06-18, 2023-06-16, 2017-11-29) document serious failures: no-show after scheduling confirmation, incomplete/incorrect work requiring external correction, and lack of follow-up on major project. These are not isolated complaints but represent genuine service breakdowns.
• The 2023-06-16 review alleges dishonest pricing practices (quote of $950 vs. stated $1,800 during work) and work performed without proper assessment, suggesting potential integrity issues in specific circumstances.
• The 2017-11-29 review documents months-long project delays and complete lack of follow-up on regulatory compliance (DOH inspection), indicating possible project management failures on larger jobs.
• Vast majority of reviews (98 of 101) are 5-star ratings with positive language, which is statistically unusual. While not necessarily fake, this concentration warrants noting that negative experiences may be underrepresented.
• Most reviews are from 2021-2024 (recent); older reviews (2014-2017) are sparse, limiting ability to assess consistency over extended time period.

This WW Score of 87.2 is reliable for typical residential plumbing jobs (drain cleaning, water heater replacement, emergency repairs) based on 101 reviews with strong data across all dimensions. However, the score should be applied with caution to large, complex projects (septic systems, major renovations) given documented failures in project management and follow-up on such work. The three serious negative reviews are credible and specific enough to warrant consideration despite the overwhelmingly positive overall feedback.

Cantrell Plumbing demonstrates consistently strong professionalism across a large number of reviews, with repeated praise for punctuality, courteous communication, and responsiveness — including same-day and after-hours availability. Pricing is generally described as fair, transparent, and competitive, with several reviewers noting the contractor came in under estimate or declined to charge for minor additional work. Project completion is well-supported, with most reviewers confirming jobs were finished as promised, callbacks were honored, and follow-up visits were handled without extra charge. Technical experience is affirmed across a wide variety of jobs including water heaters, pressure tanks, pipe repairs, and appliance installations, with multiple reviewers noting problem-solving ability and sound advice. Two negative signals exist: one reviewer noted a no-show experience and one noted an hour-late arrival, and one reviewer cited difficulty reaching the company for a large project, which modestly tempers the otherwise strong scores.

• 12 reviews are marked 'unknown' with no review text — these were excluded from scoring as they provide no usable data. One carries a 2-star rating with no explanation, which is a mild negative signal that cannot be scored.
• Two reviews contain only punctuation or filler text ('.' and 'Same as above') and were excluded from scoring.
• One review (2014-03-29, 5-star) states 'it was all talk and no show' — this is a negative punctuality signal despite the 5-star rating, suggesting a possible rating error or sarcasm. This was treated as a negative professionalism data point.
• The majority of reviews are older than 5 years, with the most recent substantive review dated 2020. Only one review falls within the past 5 years. This significantly limits confidence in how current the contractor's performance is.
• No fake review patterns detected — reviews contain specific job details, named individuals, and varied language. However, the high proportion of 5-star ratings warrants mild caution.

The WW Score is based on a substantial volume of detailed, specific reviews and carries HIGH confidence in pattern accuracy, but the score's practical reliability is meaningfully reduced by the fact that nearly all substantive reviews are more than 4 years old, with only one review from the past 5 years — prospective customers should seek more recent references before hiring.

Liberty Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven primarily by exceptional professionalism (86.5) across hundreds of reviews praising punctuality, communication, and courteous technicians. Project completion scores (81.8) are solid, though tempered by multiple reports of incomplete work, delayed callbacks, and follow-up issues. Experience ratings (84.1) reflect consistent technical competence and problem-solving ability. Pricing (76.2) emerges as the weakest dimension, with recurring complaints about unexpected charges, price gouging, and lack of transparency despite many positive comments about fair rates. The company shows significant variability in service quality and follow-through.

• PRICING CONCERNS: Multiple reviews (2016-06-28, 2017-10-30, 2022-03-17, 2022-08-03) document substantial overcharges, price gouging, and lack of transparency. Customers report being quoted one price then charged significantly more, or charged for parts at 5-7x retail cost. This pattern suggests inconsistent pricing practices.
• PROJECT COMPLETION ISSUES: Several reviews (2023-08-14, 2023-08-12, 2023-10-03, 2023-10-02, 2020-01-14) report incomplete work, abandoned projects, failure to return for callbacks, and lack of follow-through. One customer waited 3+ months for faucet installation with no resolution.
• COMMUNICATION FAILURES: Multiple reports (2022-07-06, 2022-08-19, 2017-10-03, 2017-10-02, 2019-08-18) of no-shows, missed appointments, failure to return calls, and unprofessional phone interactions with owners.
• QUALITY INCONSISTENCY: Reviews show wide variance in technician quality and work outcomes. Some technicians praised extensively; others criticized for incomplete diagnostics, poor installations, or damage (2016-11-16 chimney liner damage, 2016-05-16 worsened drain problem).
• POTENTIAL FAKE REVIEW PATTERN: Approximately 15-20 reviews from 2021-2025 show nearly identical phrasing ('on time, professional, friendly, clean, efficient') with minimal specific details. While not conclusive, this warrants caution in weighting recent reviews.
• DEPOSIT/PAYMENT PRACTICES: Review from 2022-08-03 documents aggressive deposit collection ($59 driver fee kept regardless), demands for 20% down payment upfront, and refusal to accept standard payment methods. Raises consumer protection concerns.
• PERMIT/COMPLIANCE ISSUES: Review from 2023-02-07 reports customer charged for permit that was never pulled or inspected, with no follow-up from company despite multiple contact attempts.

This WW Score of 82.3 should be treated with MODERATE-TO-HIGH caution: while professionalism and experience dimensions are well-supported by extensive data, the pricing dimension is significantly undermined by documented overcharge patterns, and project completion reliability is compromised by multiple reports of abandoned work and failed callbacks. The company appears capable of excellent service but demonstrates inconsistent follow-through and pricing transparency that creates material risk for customers. Recent reviews show potential fake review clustering that may inflate current ratings.