Michael Caputo Plumbing

The review set is small and spans a wide date range, with the most recent review (2023) being a strongly negative 1-star account describing overbilling by one hour, aggressive and profane behavior toward the customer, and a technically incorrect repair (cartridge installed backwards) that required a second plumber to fix. The four positive reviews are older (2017–2018), with one from 2018 descri... Read more

The review set is small and spans a wide date range, with the most recent review (2023) being a strongly negative 1-star account describing overbilling by one hour, aggressive and profane behavior toward the customer, and a technically incorrect repair (cartridge installed backwards) that required a second plumber to fix. The four positive reviews are older (2017–2018), with one from 2018 describing skilled, communicative work and another from 2017 praising on-time arrival, fair pricing, and quality workmanship. Professionalism scores are dragged down significantly by the 2023 incident, which is the most recent and therefore weighted more heavily. Project completion and experience scores reflect a mixed picture: mostly positive older reviews offset by a clear technical failure in the most recent job. Read less