Integrity Plumbing and Drain

Integrity Plumbing demonstrates strong professionalism with consistent praise for punctuality, communication, and courteous staff across 8 reviews. Technical expertise is well-documented with 6 mentions of skilled problem-solving and quality workmanship. Project completion is solid with 7 mentions of thorough, on-time work. However, a significant 1-star review from 2020 raises serious concerns abo... Read more

Integrity Plumbing demonstrates strong professionalism with consistent praise for punctuality, communication, and courteous staff across 8 reviews. Technical expertise is well-documented with 6 mentions of skilled problem-solving and quality workmanship. Project completion is solid with 7 mentions of thorough, on-time work. However, a significant 1-star review from 2020 raises serious concerns about billing practices ($190 for 20 minutes of work), accountability, and customer service recovery. Pricing data is limited to 2 mentions, creating uncertainty about overall value proposition. The company's strength in professionalism and experience is tempered by the documented pricing dispute and lack of apology. Read less