Hi-Tech Plumbing & Air

Hi-Tech Plumbing & Air exhibits a deeply polarized performance profile. While positive reviews consistently praise individual technicians' professionalism, punctuality, and technical competence (particularly Marco Salazar, Leo, Kenneth Aguilar, and Frank), the company is overwhelmingly criticized for predatory pricing practices, misleading quotes, and failure to honor warranties or stand behind wo... Read more

Hi-Tech Plumbing & Air exhibits a deeply polarized performance profile. While positive reviews consistently praise individual technicians' professionalism, punctuality, and technical competence (particularly Marco Salazar, Leo, Kenneth Aguilar, and Frank), the company is overwhelmingly criticized for predatory pricing practices, misleading quotes, and failure to honor warranties or stand behind work. The pricing dimension is severely compromised by 38 mentions of overcharging, hidden fees, inflated estimates (often 2-10x competitor prices), and deceptive service plans. Project completion issues include incomplete repairs, callbacks that result in additional charges, and work that creates new problems. The stark contrast between individual technician quality and systemic business practices suggests excellent field talent undermined by aggressive sales and billing operations. Read less