Admiral Plumbing Services

Admiral Plumbing presents a deeply split profile: individual technicians — particularly Shawn Barber, David V., Marcus, Alex, Miguel, and others — are frequently praised for professionalism, knowledge, and courtesy, driving the professionalism and experience scores into positive territory. However, the company's pricing practices are a dominant and recurring theme in negative reviews, with doz... Read more

Admiral Plumbing presents a deeply split profile: individual technicians — particularly Shawn Barber, David V., Marcus, Alex, Miguel, and others — are frequently praised for professionalism, knowledge, and courtesy, driving the professionalism and experience scores into positive territory. However, the company's pricing practices are a dominant and recurring theme in negative reviews, with dozens of customers explicitly describing charges as excessive, opaque, or outright predatory — including markups on parts, flat-rate pricing with no itemization, and quotes that varied suspiciously based on perceived customer wealth. Project completion is also significantly undermined by multiple accounts of no-shows, missed appointments, abandoned work, failed repairs requiring return visits, and in several serious cases, work that caused additional damage (flooding, incorrect installations, missed gas leaks). The company appears to have undergone a significant quality decline following acquisition by Service Experts, with many long-term customers explicitly noting the contrast between the old and new ownership. The WW Score of 62.1 reflects a company with capable individual technicians but serious systemic problems in pricing transparency, scheduling reliability, and quality control. Read less