Big D’s Plumbing

Don receives genuinely positive feedback in several reviews for being responsive, friendly, and knowledgeable, including arriving early for an emergency and completing jobs like a water heater replacement efficiently. However, the review set is significantly dragged down by two serious negative reviews: one describing Don storming off the job, yelling at the customer, and potentially lacking the s... Read more

Don receives genuinely positive feedback in several reviews for being responsive, friendly, and knowledgeable, including arriving early for an emergency and completing jobs like a water heater replacement efficiently. However, the review set is significantly dragged down by two serious negative reviews: one describing Don storming off the job, yelling at the customer, and potentially lacking the skills to complete the work, and another citing unexpected charges and misaligned workmanship on a shower valve replacement. Pricing is mixed — one reviewer praised it as reasonable while another felt overcharged for a trivial task. Project completion is also mixed, as one job was abandoned mid-service and another left the customer with additional repair costs. The combination of a small review pool and meaningful negative incidents across multiple dimensions warrants a conservative overall score. Read less