Watts Cooling Heating & Plumbing

This single review documents severe failures across professionalism, pricing, and project completion. The contractor provided an unsolicited estimate without clear communication about service charges, then billed the customer for the visit without prior disclosure. Most critically, the follow-up customer service interaction involved a manager yelling at the customer and threatening collections act... Read more

This single review documents severe failures across professionalism, pricing, and project completion. The contractor provided an unsolicited estimate without clear communication about service charges, then billed the customer for the visit without prior disclosure. Most critically, the follow-up customer service interaction involved a manager yelling at the customer and threatening collections action over a disputed service charge. The job itself was never completed. However, a WW Score cannot be reliably calculated from a single review, as this represents an insufficient data foundation for meaningful contractor evaluation. Read less