Nathan

This single review describes a deeply troubling experience across every scored dimension. The contractor arrived 90 minutes late, used broken equipment that damaged the customer's home, demanded a deposit after agreeing to full payment at job completion, and then abandoned the project entirely for 7 weeks before refusing to issue any refund. Project completion scores at 0 because the job was never... Read more

This single review describes a deeply troubling experience across every scored dimension. The contractor arrived 90 minutes late, used broken equipment that damaged the customer's home, demanded a deposit after agreeing to full payment at job completion, and then abandoned the project entirely for 7 weeks before refusing to issue any refund. Project completion scores at 0 because the job was never finished and the contractor became unreachable. Professionalism and experience scores are near-zero due to the use of faulty tools, deceptive payment practices, and complete disregard for the customer's repeated attempts to make contact. Pricing scores low because the agreed quote became meaningless once the contractor took a deposit and disappeared, effectively defrauding a vulnerable senior citizen. Read less