M & L Plumbing

M&L Plumbing demonstrates strong overall performance with a WW Score of 87.2, driven primarily by consistent professionalism and solid project completion across 56 reviews. Technicians are repeatedly praised for punctuality, courtesy, responsiveness, and technical competence, with many reviews spanning multiple years showing sustained quality. However, pricing emerges as a notable weakness, with s... Read more

M&L Plumbing demonstrates strong overall performance with a WW Score of 87.2, driven primarily by consistent professionalism and solid project completion across 56 reviews. Technicians are repeatedly praised for punctuality, courtesy, responsiveness, and technical competence, with many reviews spanning multiple years showing sustained quality. However, pricing emerges as a notable weakness, with several customers reporting unexpected rate increases, use of low-quality parts, and lack of transparency on hourly rates—though most customers still rate the company highly despite pricing concerns. Two significant negative reviews (1-star ratings from 2022 and 2020) detail incomplete work, structural damage, poor owner communication, and lack of accountability, which temper the otherwise excellent reputation. Read less