Lance Maxwell Plumbing

Lance Maxwell Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven primarily by consistent professionalism and solid project completion rates. The company excels in punctuality, communication, and technician courtesy across 68 mentions, with staff frequently praised for responsiveness and friendly demeanor. Technical competence is well-documented across 41 mentions, wit... Read more

Lance Maxwell Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven primarily by consistent professionalism and solid project completion rates. The company excels in punctuality, communication, and technician courtesy across 68 mentions, with staff frequently praised for responsiveness and friendly demeanor. Technical competence is well-documented across 41 mentions, with technicians showing strong diagnostic and problem-solving skills. Project completion is reliable across 52 mentions, though some callbacks and follow-up issues are noted. Pricing receives a moderate score of 78.0 based on 22 mentions; while many customers praise fair and competitive rates, a notable subset reports surprise charges, hidden fees, and estimates that significantly exceed quoted amounts, creating trust concerns. Read less