Keith McNeill Plumbing Cont

Keith McNeill Plumbing demonstrates strong technical expertise and generally professional service delivery, with many customers praising technician knowledge and courteous behavior. However, the company is significantly hampered by persistent pricing concerns—multiple reviews cite unexpectedly high charges, lack of transparency in quotes, and perceived overpricing compared to competitors. Projec... Read more

Keith McNeill Plumbing demonstrates strong technical expertise and generally professional service delivery, with many customers praising technician knowledge and courteous behavior. However, the company is significantly hampered by persistent pricing concerns—multiple reviews cite unexpectedly high charges, lack of transparency in quotes, and perceived overpricing compared to competitors. Project completion is reliable for straightforward jobs but inconsistent for complex work, with some customers reporting incomplete repairs, failed callbacks, and scheduling failures. The company's responsiveness varies widely: some customers receive same-day service while others experience multi-week delays and poor communication. Recent reviews (2024-2025) are predominantly positive, but historical reviews reveal systemic billing disputes and customer service breakdowns that suggest ongoing operational challenges. Read less