Jim Crosby Plumbing

Jim Crosby Plumbing shows significant inconsistency across reviews. While one 2019 review praised professionalism and customer advocacy, two earlier reviews (2017–2019) describe unprofessional conduct, incomplete work, and poor communication. The 2019 negative review explicitly documents failure to follow up on a second service item and an owner's hostile response to complaints. The 2017 review ... Read more

Jim Crosby Plumbing shows significant inconsistency across reviews. While one 2019 review praised professionalism and customer advocacy, two earlier reviews (2017–2019) describe unprofessional conduct, incomplete work, and poor communication. The 2019 negative review explicitly documents failure to follow up on a second service item and an owner's hostile response to complaints. The 2017 review reports incomplete diagnosis of a mainline clog, resulting in a $400 charge for work that failed within 4 days. Professionalism scores are dragged down by documented screaming matches, poor follow-through, and lack of technical diligence. Project completion is compromised by incomplete diagnostics and callbacks that were not honored. Read less