And Services

AND Services receives an extremely low WW Score driven by an overwhelming volume of negative reviews across all four dimensions. While a cluster of recent 5-star reviews (primarily from June 2025) praise individual technicians for professionalism and communication, these are vastly outnumbered by detailed, credible 1-star reviews spanning 2020–2024 that describe systematic overcharging, misdiagn... Read more

AND Services receives an extremely low WW Score driven by an overwhelming volume of negative reviews across all four dimensions. While a cluster of recent 5-star reviews (primarily from June 2025) praise individual technicians for professionalism and communication, these are vastly outnumbered by detailed, credible 1-star reviews spanning 2020–2024 that describe systematic overcharging, misdiagnosis, abandoned or incomplete work, no-show appointments, rude customer service, and predatory upselling tactics targeting elderly customers. Pricing is the most severely penalized dimension, with dozens of reviewers reporting quotes 3–10x higher than competitors for identical repairs, bait-and-switch advertising, and non-itemized invoices. Project completion scores are critically low due to recurring reports of unfinished jobs, failed inspections, broken equipment shortly after installation, and technicians leaving without resolving the original issue. Experience scores reflect numerous accounts of technicians misdiagnosing problems, lacking proper tools, and recommending unnecessary full-system replacements for minor fixable faults. Read less