LaPensee Plumbing * Pools * Air

LaPensee Plumbing shows significant inconsistency across all dimensions. While field technicians frequently receive praise for skill and professionalism (72 experience score), systemic issues plague the company: poor communication and responsiveness (68 professionalism), incomplete project follow-through with multiple callbacks required (59 project completion), and aggressive pricing practices wit... Read more

LaPensee Plumbing shows significant inconsistency across all dimensions. While field technicians frequently receive praise for skill and professionalism (72 experience score), systemic issues plague the company: poor communication and responsiveness (68 professionalism), incomplete project follow-through with multiple callbacks required (59 project completion), and aggressive pricing practices with hidden charges and billing disputes (58 pricing). Recent reviews (2024-2025) reveal worsening trends in customer service responsiveness and accountability. The company appears to have deteriorated since its earlier reputation, with multiple long-term customers explicitly stating they have switched providers. Read less