Professional Plumbing & Design

Professional Plumbing & Design earns strong marks across all four dimensions, with the majority of reviewers praising punctuality, courteous technicians, and thorough job completion. Multiple reviews highlight the company's ability to solve problems that other plumbers could not, and several explicitly commend fair, transparent pricing — including instances where quotes came in thousands of doll... Read more

Professional Plumbing & Design earns strong marks across all four dimensions, with the majority of reviewers praising punctuality, courteous technicians, and thorough job completion. Multiple reviews highlight the company's ability to solve problems that other plumbers could not, and several explicitly commend fair, transparent pricing — including instances where quotes came in thousands of dollars below competitors. However, a meaningful cluster of negative reviews raises concerns: allegations of unauthorized credit card charges on elderly clients, rude staff (Brad, Ben, Nolan), a no-show with no follow-up call, and one instance of suspected parts fraud on a toilet installation. These are serious red flags that prevent a higher score, particularly in professionalism and project completion. Recency weighting favors the predominantly positive 2024–2025 reviews, but the ethical complaints from 2014–2023 cannot be dismissed. Read less