Premier Plumbers

Premier Plumbers earns strong praise across the majority of reviews for friendly, knowledgeable technicians and consistently reasonable pricing, with multiple reviewers specifically calling out fair costs and value. However, the score is meaningfully dragged down by several serious negative reviews: one describes a sloppy, incomplete re-pipe job with unlicensed workers and an absent owner, another... Read more

Premier Plumbers earns strong praise across the majority of reviews for friendly, knowledgeable technicians and consistently reasonable pricing, with multiple reviewers specifically calling out fair costs and value. However, the score is meaningfully dragged down by several serious negative reviews: one describes a sloppy, incomplete re-pipe job with unlicensed workers and an absent owner, another documents a persistent clog that was not properly cleared, and a third details a prolonged scheduling nightmare with rude and dishonest office staff. Professionalism scores are tempered by the stark contrast between field technician quality (generally praised) and office/administrative staff (explicitly criticized in at least one detailed review). Project completion is the most penalized dimension, as multiple reviews describe work that was either incomplete, insufficiently thorough, or required follow-up that was poorly managed. The overall picture is a company with capable individual technicians but inconsistent quality control and administrative reliability. Read less