Air & Energy - Island Office

The overwhelming majority of reviews describe deeply negative experiences across all four dimensions. Professionalism is heavily penalized by accounts of poor communication, scheduling failures, dishonesty, and dismissive attitudes toward customers, with only one review (Hunter, 2016) offering a genuinely positive account. Pricing is flagged as a serious concern, with multiple reviewers citing mis... Read more

The overwhelming majority of reviews describe deeply negative experiences across all four dimensions. Professionalism is heavily penalized by accounts of poor communication, scheduling failures, dishonesty, and dismissive attitudes toward customers, with only one review (Hunter, 2016) offering a genuinely positive account. Pricing is flagged as a serious concern, with multiple reviewers citing misdiagnoses leading to inflated charges, a $635 bill for unnecessary work, and parts marked up nearly 3x market price. Project completion scores are low due to repeated instances of technicians arriving without parts, failing to fix problems on the first visit, and requiring multiple return trips. Experience scores reflect consistent misdiagnosis and poor technical judgment, partially offset by the single positive review praising knowledgeable and efficient service. Read less