Mr. Rooter Plumbing of The Treasure Coast

Mr. Rooter of the Treasure Coast earns generally positive marks across all four dimensions, with the majority of reviewers praising prompt response times, courteous technicians, and solid workmanship on a variety of plumbing jobs. Pricing is frequently cited as fair or reasonable, with multiple reviewers specifically noting affordability and value. However, scores are meaningfully pulled down by a... Read more

Mr. Rooter of the Treasure Coast earns generally positive marks across all four dimensions, with the majority of reviewers praising prompt response times, courteous technicians, and solid workmanship on a variety of plumbing jobs. Pricing is frequently cited as fair or reasonable, with multiple reviewers specifically noting affordability and value. However, scores are meaningfully pulled down by a recurring pattern of customer service failures: two separate reviewers report being hung up on by phone staff, one reviewer describes a missed appointment with no accountability, and one reviewer flags a significant diagnostic error where a screw in a disposal was missed and an $800+ replacement was unnecessarily quoted. The discount coupon dispute also reflects a minor but notable gap in customer-facing flexibility. These negative data points are credible, specific, and span multiple years, warranting conservative scoring despite the volume of positive reviews. Read less