Miranda Plumbing & Air Conditioning

Miranda Plumbing and Air receives consistently strong praise for technician professionalism, punctuality, and friendliness — with numerous named technicians (Oscar, Pedro, Norbey, Tim, Derrike, Vincent, etc.) singled out for courteous and knowledgeable service. However, the company is severely undermined by a large and persistent volume of pricing complaints spanning from 2014 through 2024, with... Read more

Miranda Plumbing and Air receives consistently strong praise for technician professionalism, punctuality, and friendliness — with numerous named technicians (Oscar, Pedro, Norbey, Tim, Derrike, Vincent, etc.) singled out for courteous and knowledgeable service. However, the company is severely undermined by a large and persistent volume of pricing complaints spanning from 2014 through 2024, with multiple reviewers documenting quotes 2–10x higher than competitors for identical work, undisclosed service fees, and allegations of deceptive billing practices. Project completion is generally positive among satisfied customers, but there are notable failures including a missed appointment with no follow-up (3-star review, 2025), a thermostat installation that ran non-stop for six hours with no return visit, and a $1,500 leak detection that never found the leak. The experience dimension scores moderately well based on positive reviews but is tempered by multiple accounts of technicians lacking product knowledge or recommending unnecessary work. The wide gap between glowing recent short-form reviews and detailed critical reviews from across the full date range creates a reliability concern. Read less