Mike’s Handyman Services

Mike's Handyman Services has a large and long-running review history with a strong core of satisfied customers who consistently praise punctuality, communication, professionalism, and quality of workmanship across a wide variety of tasks. However, a meaningful and recurring pattern of 1-star reviews — spanning from 2006 through 2024 — documents a serious responsiveness problem: multiple custom... Read more

Mike's Handyman Services has a large and long-running review history with a strong core of satisfied customers who consistently praise punctuality, communication, professionalism, and quality of workmanship across a wide variety of tasks. However, a meaningful and recurring pattern of 1-star reviews — spanning from 2006 through 2024 — documents a serious responsiveness problem: multiple customers across many years report unanswered voicemails, being ghosted after initial contact, and in at least one case, work being abandoned mid-job (plumbing left disassembled with no return). Pricing drew mixed signals, with several reviewers noting costs came in higher than expected or higher than competitors, and one instance of an undisclosed additional charge after work began. Project completion scores are dragged down significantly by the abandoned-work incident and multiple no-show or cancellation complaints. The experience dimension scores highest, as customers who did receive service almost universally praised the quality of the actual work performed. Read less