Freedom Air and Plumbing

Freedom Air and Plumbing receives a critically low WW Score of 18.2, driven by consistent failures across all four dimensions. All four reviews explicitly document poor project completion (incomplete repairs, improper installations, repeated failures on new systems), unfair pricing (quote increases mid-job, unexplained charges, inflated estimates), lack of technical expertise (misdiagnosis of freo... Read more

Freedom Air and Plumbing receives a critically low WW Score of 18.2, driven by consistent failures across all four dimensions. All four reviews explicitly document poor project completion (incomplete repairs, improper installations, repeated failures on new systems), unfair pricing (quote increases mid-job, unexplained charges, inflated estimates), lack of technical expertise (misdiagnosis of freon levels, improper installation violating manufacturer guidelines, inability to troubleshoot), and poor professionalism (unresponsive to callbacks, evasive communication, refusal to document work). The company's pattern of defensive behavior, communication avoidance, and inability to stand behind its work suggests systemic operational problems rather than isolated incidents. Read less