Fitzpatrick Plumbing

Fitzpatrick Plumbing demonstrates strong professionalism with consistent punctuality, politeness, and responsiveness across 26 mentions, earning an 82 score. Project completion shows solid follow-through on most jobs (75/18 mentions), though several critical failures—incomplete repairs, unordered parts after 3 weeks, and unresolved issues—significantly impact this dimension. Pricing is fair an... Read more

Fitzpatrick Plumbing demonstrates strong professionalism with consistent punctuality, politeness, and responsiveness across 26 mentions, earning an 82 score. Project completion shows solid follow-through on most jobs (75/18 mentions), though several critical failures—incomplete repairs, unordered parts after 3 weeks, and unresolved issues—significantly impact this dimension. Pricing is fair and transparent (80/12 mentions), with customers frequently praising reasonable rates and no overcharging. Experience is solid (79/15 mentions) with skilled technicians like Chad and Rick delivering quality workmanship, though isolated incidents reveal gaps in technical knowledge (hybrid water heaters, proper diagnostics). The company's 50-year history and family reputation support overall competence, but recent service inconsistencies and poor complaint resolution lower confidence. Read less