First Choice Plus Plumbing & Air

First Choice Plumbing demonstrates strong overall performance with a WW Score of 87.2. Professionalism is a clear strength (89.5), with 42 reviews explicitly praising punctuality, communication, courtesy, and respectful conduct. Project completion scores well at 86.0 across 28 mentions, showing reliable follow-through and timely work. Experience is solid at 88.0 with 26 mentions of skilled workman... Read more

First Choice Plumbing demonstrates strong overall performance with a WW Score of 87.2. Professionalism is a clear strength (89.5), with 42 reviews explicitly praising punctuality, communication, courtesy, and respectful conduct. Project completion scores well at 86.0 across 28 mentions, showing reliable follow-through and timely work. Experience is solid at 88.0 with 26 mentions of skilled workmanship and technical knowledge. Pricing is the weakest dimension at 76.0 (11 mentions), with several customers noting high costs relative to parts and labor, though most still rate the company favorably. Recent reviews (past 12 months) are predominantly 5-star with specific details, while older negative reviews (2019-2022) cite serious issues including poor workmanship, exploitation of elderly customers, and unprofessional behavior. Read less