Bobby’s Plumbing

Bobby's Plumbing has a strong base of loyal, satisfied customers who consistently praise punctuality, responsiveness, and polite staff, which anchors the professionalism score at a moderate-high level. Pricing is frequently cited as fair and reasonable across multiple reviews, supporting a solid price-friendly score. However, project completion and experience scores are meaningfully dragged down b... Read more

Bobby's Plumbing has a strong base of loyal, satisfied customers who consistently praise punctuality, responsiveness, and polite staff, which anchors the professionalism score at a moderate-high level. Pricing is frequently cited as fair and reasonable across multiple reviews, supporting a solid price-friendly score. However, project completion and experience scores are meaningfully dragged down by several serious negative incidents: a misdiagnosed leak that another plumber correctly identified and fixed for less money, a defective part installed without warranty disclosure, damage left on a customer's rug, and a refusal to honor manufacturer-listed warranty work. The failure to follow up after customer complaints in at least two cases further undermines confidence in the company's accountability and follow-through. The most recent reviews (2024) are negative, which is a notable recency concern that tempers the otherwise positive historical record. Read less