Benjamin Drews Plumbing & Drain Service

This contractor's reviews paint a deeply concerning picture across nearly every dimension. Professionalism is the most heavily documented issue, with multiple reviewers citing no-shows, late arrivals, being hung up on, threatening behavior from the owner, and technicians who appeared disinterested — only two reviews offered positive professionalism experiences. Project completion is similarly tr... Read more

This contractor's reviews paint a deeply concerning picture across nearly every dimension. Professionalism is the most heavily documented issue, with multiple reviewers citing no-shows, late arrivals, being hung up on, threatening behavior from the owner, and technicians who appeared disinterested — only two reviews offered positive professionalism experiences. Project completion is similarly troubled, with one reviewer waiting months for a repair that was ultimately done poorly, a yard left with an open hole, and a pump that failed within months of installation. Pricing concerns are significant, with one reviewer alleging a used/refurbished pump was sold as new for $1,100 and another being asked to sign a blank invoice. The two positive reviews do provide some evidence of capable, honest work, but they are clearly in the minority and are older reviews, reducing their current relevance. Read less