Icon Construction Plumbing Restoration

This contractor shows severe inconsistency across reviews. Two recent positive reviews (2019) praise rapid response, technical skill, and customer-focused scheduling, with one highlighting exceptional owner involvement. However, a January 2020 review documents serious contract breach, failure to follow up on commitments, and repeated permit denials due to inadequate paperwork preparation by a key ... Read more

This contractor shows severe inconsistency across reviews. Two recent positive reviews (2019) praise rapid response, technical skill, and customer-focused scheduling, with one highlighting exceptional owner involvement. However, a January 2020 review documents serious contract breach, failure to follow up on commitments, and repeated permit denials due to inadequate paperwork preparation by a key employee. The professionalism score is heavily dragged down by documented communication failures and broken promises. Project completion and experience scores reflect the positive reviews' praise for speed and problem-solving, but the limited mention count and conflicting evidence create substantial uncertainty. Read less