Willingham Plumbing

Willingham Plumbing shows a deeply polarized performance pattern with critical failures in professionalism and project completion offsetting occasional positive experiences. Positive reviews (2023, 2021, 2020, 2017, 2016) praise quick service, fair pricing, and courteous technicians, but negative reviews (2022, 2019, 2016) document severe issues: no-shows without communication, multiple failed cal... Read more

Willingham Plumbing shows a deeply polarized performance pattern with critical failures in professionalism and project completion offsetting occasional positive experiences. Positive reviews (2023, 2021, 2020, 2017, 2016) praise quick service, fair pricing, and courteous technicians, but negative reviews (2022, 2019, 2016) document severe issues: no-shows without communication, multiple failed callbacks, incomplete work requiring customer fixes, unnecessary part replacements, and poor workmanship (wall damage, improper installations). The company demonstrates inconsistent responsiveness and follow-through, with several customers reporting unanswered phone calls and broken commitments. While some technicians show competence, systemic communication and accountability failures significantly undermine trust. Read less