We Care Heating & Air

We Care demonstrates strong technical expertise and generally professional field technicians (Drew, Justin, Darius, Sean) who are punctual, knowledgeable, and courteous. However, the company is significantly undermined by serious pricing concerns—particularly the plumbing division's $3,000 charge for work competitors quoted at $800–$1,200, and inconsistent service delivery (delayed responses, ... Read more

We Care demonstrates strong technical expertise and generally professional field technicians (Drew, Justin, Darius, Sean) who are punctual, knowledgeable, and courteous. However, the company is significantly undermined by serious pricing concerns—particularly the plumbing division's $3,000 charge for work competitors quoted at $800–$1,200, and inconsistent service delivery (delayed responses, unavailable emergency technicians despite maintenance contracts). Project completion is compromised by the catastrophic plumbing job that left a shower unusable and unresolved for months, plus poor follow-through after payment. Management responsiveness is a critical weakness, with multiple reports of ghosting and refusal to address complaints. Read less