The Drain Surgeon

The Drain Surgeon demonstrates strong professionalism with consistent praise for punctuality, courtesy, and communication across 58 reviews. Technical expertise is solid with 28 mentions of skilled workmanship and problem-solving. However, project completion shows concerning gaps: multiple reviews document failures to follow through on promised callbacks, cleanup, and warranty work, with some jobs... Read more

The Drain Surgeon demonstrates strong professionalism with consistent praise for punctuality, courtesy, and communication across 58 reviews. Technical expertise is solid with 28 mentions of skilled workmanship and problem-solving. However, project completion shows concerning gaps: multiple reviews document failures to follow through on promised callbacks, cleanup, and warranty work, with some jobs taking weeks longer than quoted. Pricing is a significant weakness, with 12 explicit mentions of unexpectedly high charges, deceptive pricing practices, and quotes 7x higher than competitors. The company shows high variability in service quality depending on which technician is assigned. Read less