Hebert Plumbing Contractors

This contractor shows significant inconsistency across projects. While some customers praise prompt communication, friendliness, and quality workmanship (water heater replacement, shower work, re-piping), multiple reviews document serious failures in project completion, follow-through on callbacks, and honoring stated warranties. Critical issues include: a toilet repair requiring 4 visits with poo... Read more

This contractor shows significant inconsistency across projects. While some customers praise prompt communication, friendliness, and quality workmanship (water heater replacement, shower work, re-piping), multiple reviews document serious failures in project completion, follow-through on callbacks, and honoring stated warranties. Critical issues include: a toilet repair requiring 4 visits with poor diagnostics, complete abandonment of a gas line job with no callback, failure to deliver promised warranty documentation despite multiple owner promises, and poor judgment on appliance selection. Professionalism scores are dragged down by mansplaining, defensive attitude when corrected, and broken commitments. The contractor demonstrates technical capability but fails consistently on accountability and communication follow-through. Read less