Boyett’s Septic Tank & Portable Toilets

Boyett's presents a deeply mixed picture across all dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: three positive reviews praise courteous, prompt, and professional service, while four negative reviews describe rudeness on the phone, failure to return calls, abandoning a scheduled appointment, and dismissive owner behavior. Project completion is simi... Read more

Boyett's presents a deeply mixed picture across all dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: three positive reviews praise courteous, prompt, and professional service, while four negative reviews describe rudeness on the phone, failure to return calls, abandoning a scheduled appointment, and dismissive owner behavior. Project completion is similarly split — positive reviewers describe thorough, complete work including follow-up, while negative reviewers describe a missed appointment, an incorrect diagnosis that nearly cost a customer $354, and a refusal to take accountability. On pricing, one reviewer was charged less than quoted (a positive), while another was nearly misled into paying for unnecessary repairs, raising integrity concerns. The experience dimension is undermined by the diagnostic inconsistency flagged in the 2018 review, where a Boyett's technician incorrectly identified a problem that a second Boyett's technician and a competitor both confirmed did not exist. Read less