Trust Rooter Plumbing & Drain Cleaning

Trust Rooter demonstrates strong overall performance with a WW Score of 82.3, driven primarily by exceptional professionalism (87.5) and solid project completion (85.0). Technicians consistently arrive on time, communicate clearly, and exhibit courteous behavior across 128 mentions. Experience and technical skill are well-documented (86.0 across 78 mentions), with customers praising problem-solvin... Read more

Trust Rooter demonstrates strong overall performance with a WW Score of 82.3, driven primarily by exceptional professionalism (87.5) and solid project completion (85.0). Technicians consistently arrive on time, communicate clearly, and exhibit courteous behavior across 128 mentions. Experience and technical skill are well-documented (86.0 across 78 mentions), with customers praising problem-solving ability and workmanship quality. However, pricing emerges as a notable weakness (72.0 across 32 mentions), with multiple customers reporting unexpectedly high estimates, perceived overcharging, and sticker shock despite initial free quotes. This pricing concern, while not dominant in volume, significantly impacts overall trustworthiness. Read less