Reynolds Plumbing

Reynolds Plumbing has an overwhelmingly positive review history spanning nearly two decades, with the vast majority of customers praising punctuality, responsiveness, courteous communication, and fair transparent pricing. Professionalism scores are strong but tempered by a handful of credible negative reviews: one customer reported condescending and aggressive behavior from the owner on the phone,... Read more

Reynolds Plumbing has an overwhelmingly positive review history spanning nearly two decades, with the vast majority of customers praising punctuality, responsiveness, courteous communication, and fair transparent pricing. Professionalism scores are strong but tempered by a handful of credible negative reviews: one customer reported condescending and aggressive behavior from the owner on the phone, another described the owner failing to show up for two rescheduled appointments, and a third noted a rushed cleanup and incomplete job finish. Pricing is generally regarded as fair and competitive, with multiple reviewers noting the final bill came in at or below the quoted estimate, though one reviewer felt blindsided by an $85 charge for a trivial task and another felt $250 was not worth it for a repair that failed quickly. Project completion is solid overall, but is meaningfully dragged down by at least three credible accounts of incomplete or failed work: a repair that did not hold, a drain clog that was never resolved after multiple failed visits, a callback that was never honored, and a job where drywall was left open without prior disclosure. Experience scores are high across the board, with many reviewers citing skilled diagnostics, quality workmanship, and knowledgeable technicians, though one reviewer explicitly stated the technician arrived unprepared with the wrong equipment and failed to clear a simple kitchen clog. Read less