Plumbing by Bob

Plumbing by Bob has a deeply mixed record across nearly two decades of reviews. Professionalism is the most frequently discussed dimension and reveals a stark split: multiple reviewers praise punctuality, friendliness, and responsiveness, while several others report no-shows, unreturned calls, and ignored complaints — a pattern serious enough to drag the score well below average. Pricing drew no... Read more

Plumbing by Bob has a deeply mixed record across nearly two decades of reviews. Professionalism is the most frequently discussed dimension and reveals a stark split: multiple reviewers praise punctuality, friendliness, and responsiveness, while several others report no-shows, unreturned calls, and ignored complaints — a pattern serious enough to drag the score well below average. Pricing drew notable criticism, with one reviewer explicitly calling weekend surcharges a rip-off and another feeling double-billed, though a handful of others found pricing reasonable or fair. Project completion is similarly divided: some jobs were finished same-day with cleanup included, but at least two cases involved repeat visits that still failed to resolve the issue, and one review documented faulty installation discovered years later. Experience scores modestly higher, with several reviewers praising skilled, knowledgeable work, though the incorrectly installed disposal and the persistent running toilet undercut confidence in consistent workmanship quality. Read less