Mr. Rooter Plumbing of Panama City

Mr. Rooter scores strongly on professionalism, with dozens of reviews praising punctuality, politeness, communication, and respectful attitudes from named technicians like Dodge, Jack, Clay, Billy B, and Cameron. Experience and workmanship are also well-regarded, with multiple reviewers noting technicians who diagnosed complex problems, explained solutions clearly, and resolved issues that other p... Read more

Mr. Rooter scores strongly on professionalism, with dozens of reviews praising punctuality, politeness, communication, and respectful attitudes from named technicians like Dodge, Jack, Clay, Billy B, and Cameron. Experience and workmanship are also well-regarded, with multiple reviewers noting technicians who diagnosed complex problems, explained solutions clearly, and resolved issues that other plumbers had failed to fix. Project completion is generally positive but is meaningfully dragged down by two serious negative reviews: one involving a septic system that failed after four years with no accountability taken, and another where a line was cut and raw sewage was left in a yard for days. Pricing is the weakest dimension — multiple reviewers flagged costs as excessively high, including $382 for a 10-minute drain basket swap, $900 for 3 feet of pipe, and over $400 just to diagnose a problem that another contractor resolved in five minutes for free. The overall picture is a company with skilled, personable technicians but inconsistent pricing transparency and occasional serious project management failures. Read less