Overview of Company Customer Sentiment Analysis in May
All three reviews are negative and paint a consistent picture of serious reliability and professionalism failures. Two out of three reviews describe the contractor making initial contact or assessments and then completely failing to follow through — not returning calls, not showing up, and in one case having a full voicemail box on an emergency line. The one pricing mention is a significant comp... Read more
All three reviews are negative and paint a consistent picture of serious reliability and professionalism failures. Two out of three reviews describe the contractor making initial contact or assessments and then completely failing to follow through — not returning calls, not showing up, and in one case having a full voicemail box on an emergency line. The one pricing mention is a significant complaint, with a reported rate of $300/hour for trivial tasks totaling nearly $400, which the owner defended without concession. Project completion scores are very low because in two of three cases the work was never completed at all, and in the third case a known issue (flapper replacement) was identified but left unaddressed. No reviews provided positive commentary on technical skill or workmanship quality, so experience cannot be scored. Read less