Overview of Company Customer Sentiment Analysis in May
All three reviews are positive and speak to a contractor that shows up, communicates, and completes the work. Professionalism is supported across all three reviews with mentions of same-day or prompt response, courteous technicians, and willingness to work late. Project completion is also referenced in all three reviews, with jobs described as fully resolved including a multi-step HVAC replacement... Read more
All three reviews are positive and speak to a contractor that shows up, communicates, and completes the work. Professionalism is supported across all three reviews with mentions of same-day or prompt response, courteous technicians, and willingness to work late. Project completion is also referenced in all three reviews, with jobs described as fully resolved including a multi-step HVAC replacement and an emergency pipe repair. Pricing is mentioned favorably in two reviews, with one noting reasonable rates and another noting competitive pricing with a better warranty. Experience is supported in two reviews through specific problem-solving details, though the third review is too vague to contribute meaningfully. The overall score is tempered by the very small review pool and the age of two of the three reviews, both dated 2021. Read less