Charlie’s Professional Plumbing

Charlie's Professional Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is the standout strength (88.5), with extensive evidence of punctuality, courteous communication, and responsive service across 89 reviews. Project completion scores well at 85.5 based on 76 mentions, though two significant negative reviews from 2018 involving unnecessary water heate... Read more

Charlie's Professional Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is the standout strength (88.5), with extensive evidence of punctuality, courteous communication, and responsive service across 89 reviews. Project completion scores well at 85.5 based on 76 mentions, though two significant negative reviews from 2018 involving unnecessary water heater replacement and shoddy valve work create material concerns. Pricing is fairly valued at 82.0 across 42 mentions, with most customers reporting reasonable rates, though one review noted prices "tend to be a bit high." Experience scores 87.0 across 58 mentions, reflecting strong technical knowledge and problem-solving ability. The WW Score of 84.2 reflects a reliable, professional contractor with minor vulnerabilities in project quality assurance. Read less